Learn and Grow with Us. We take pride in creating a community where you can work alongside diverse individuals, explore new ways of thinking, and expand your professional capabilities. All Emerald Credit Union employees are both teachers and learners, sharing knowledge with coworkers and the members within our community, to enhance one another’s financial growth.
Duties and Responsibilities:
Duties and Responsibilities:
- Administer efficient daily operation of a full-service branch office
- Oversee the safety and security of the branch office
- Provide leadership, supervision, training, and coaching to all branch staff
- Assist in the professional development of branch staff
- Evaluate the job performance of branch staff to ensure quality of work and service
- Cross-sell products and services to meet members’ financial needs
- Consistently achieve and/or surpass monthly sales goals, setting the example to motivate branch staff
- Accept and process loan applications, disburse approved loan requests, and maintain loan files
- Open all types of deposit accounts, including but not limited to Savings Accounts, Checking Accounts, Certificates, and IRAs
- Maintain work and vacation schedules of branch staff to ensure proper operating needs are met
- Work with both members and branch staff to resolve issues
- Cooperate with Executive Management and assist in achieving the strategic goals of the credit union
- Demonstrate a high level of diplomacy and trust
- Possess excellent verbal and written communication skills
- Exhibit professional telephone and email etiquette
Benefits Include:
- No Evening/Nighttime Hours
- Paid Federal Holidays
- Paid Vacation and Sick Time
- Healthcare, Vision, Dental, and Life Insurance
- 401(k) Participation
The ideal candidate must have a minimum of five (5) years managerial experience, leading a team of seven (7) to ten (10) individuals, with credit union/banking management preferred; a minimum of five (5) years prior banking experience; a minimum of three (3) years consumer lending experience; and prior cash handling experience.
All candidates must be 18 years of age or older, with an Associate’s Degree in a related field, or a minimum of five (5) years equivalent managerial work experience. Candidates must be able to pass a criminal background check, credit check, and ChexSystems verification.
